The Homeless Management Information System (HMIS) is a comprehensive database designed to collect and manage client, program, and service-level data across a Continuum of Care (CoC). Local service providers utilize HMIS to support individuals and families who are experiencing or at risk of homelessness. This system enables providers and CoCs to effectively track and report on project-wide and system-wide data. Additionally, HMIS facilitates collaboration among local organizations, allowing them to share information about client services to enhance service delivery.

The information collected by the Homeless Management Information System (HMIS) serves several critical purposes:

1. Tracking Client Services: HMIS allows service providers to monitor the services received by individuals and families experiencing homelessness, helping ensure that clients are connected to necessary resources.

2. Data Analysis and Reporting: Organizations use the data to analyze trends, measure outcomes, and generate reports that inform funding decisions and program effectiveness.

3. Resource Allocation: The insights gained from HMIS data help CoCs and service providers allocate resources more efficiently and identify gaps in services.

4. Collaboration: By facilitating the sharing of client information among local organizations, HMIS promotes coordinated care and a more seamless service delivery experience for clients.

5. Policy Development: Data from HMIS can inform policy and program development at both local and national levels, guiding strategies to address homelessness.

6. Compliance and Evaluation: HMIS helps organizations comply with HUD requirements and evaluate the effectiveness of their programs, ensuring accountability and continuous improvement.

Each CoC is tasked with selecting and designating an HMIS Lead organization, which is responsible for establishing, supporting, and managing HMIS in accordance with HUD’s standards for data quality, privacy, and security. The specific responsibilities of the HMIS Lead are outlined in 24 CFR 578.7(b).

There are various HMIS software solutions available, and each CoC, through its HMIS Lead, must select a software solution that complies with HUD's data collection, management, and reporting standards. The Merced CoC selected Clarity Human Services provided by Bitfocus as its HMIS software.